Blog Post

At Wilkins Refresh Cleaning Service, success doesn’t just happen in the field—it’s built through people who keep everything running smoothly behind the scenes. One of our newest team members is Matilda, a virtual assistant from Nigeria whose energy, creativity, and thoughtful approach make her an incredible addition to the team.

From scheduling and coordinating daily operations to finding clever ways to keep things organized, Matilda brings both precision and joy to her role. Her love for keeping things running smoothly, paired with her fun-loving personality, makes her a calming and motivating presence for the entire company.

A Natural Fit for Wilkins Refresh

When asked what drew her to Wilkins Refresh, Matilda shared:

“What drew me to Wilkins Refresh Cleaning Service was the personality and culture behind the company. From the job ad I saw, it was clear that this is a team that values people, good energy, and doing great work without taking themselves too seriously. I loved the balance between structure and humour, and the emphasis on reliability, communication, and teamwork. I genuinely enjoy organizing moving parts and keeping things running smoothly, so this felt like a natural fit.”

Her first impression of the company only reinforced her decision:

“My first impression of Wilkins Refresh Cleaning Service was that it is professional, welcoming, and very people-focused. The communication was clear and warm, which immediately stood out to me. It felt like a team that takes pride in what they do, supports one another, and understands how important trust and consistency are. That combination of accountability and positive energy is what really made the company stand out to me.”

A Mind for Organization and a Heart for Life

Matilda thrives on balance. She enjoys finding smart ways to stay organized without losing her sanity, and she finds true satisfaction in ensuring schedules and operations run smoothly. Beyond work, she loves traveling, listening to good music, reading, writing, and engaging in meaningful conversations. Her curiosity, creativity, and thoughtfulness shine through in everything she does, making her a team member who brings both focus and positive energy to the company.

Words from the Owner

Owner Michael Wilkins says:

“Matilda is exactly the kind of person every team hopes to have. She’s organized, efficient, and detail-oriented, but she also brings warmth and positivity that lifts everyone around her. Even as a new team member, she’s already making a noticeable impact on our operations.”

He adds:

“What I love most about Matilda is her balance—she knows how to keep things running smoothly, stay on top of every detail, and still bring joy and fun into the mix. She quietly strengthens the team and brightens the workday, and I couldn’t be more excited to have her on board.”

Looking Ahead

Matilda is excited to grow with Wilkins Refresh Cleaning Service and contribute to the company’s ongoing success. Her organizational skills, creativity, and ability to connect with people make her a perfect fit for the culture we value so deeply.

We are thrilled to welcome Matilda to the Wilkins Refresh family. Her work behind the scenes ensures our team and our clients are supported every day—and with her energy and dedication, she’s already helping make Wilkins Refresh an even better place to work.